Client Servicing Executive / Manager

Job Details

Client Servicing Executive / Manager

Job Responsibilities

• Act as the primary point of contact between the client and internal teams.
• Understand client objectives and ensure delivery of projects on time and within scope.
• Coordinate with creative, strategy, and production teams to execute campaigns effectively.
• Prepare and present reports, proposals, and performance reviews.
• Manage client expectations, provide strategic input, and foster long-term relationships.
• Identify opportunities for account growth and upsell services.

Job Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience in client servicing or account management (1–3 years for Executive, 4+ years for Manager roles).
• Strong project management and multitasking skills.
• Excellent verbal and written communication.
• Confidence in handling multiple stakeholders and fast-paced deadlines.

Skill & Experience

• Experience working with cross-functional teams (design, digital, production).
• Proficient in tools like Microsoft Office, Google Workspace, and project management platforms (e.g., Asana, Trello).
• Knowledge of digital marketing, branding, or advertising is a plus.
• Strong presentation and negotiation skills.
• Ability to remain calm under pressure and solution-oriented.

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